Privacy Policy

Effective: January 1, 2020
Last Revised: March 6, 2023

Your Privacy Matters to Us This Privacy Policy describes how Nations Direct Mortgage, LLC collects, stores, uses, shares, and secures your personal information when you use our website and when you apply for or obtain a financial product or service with us.

Information We Collect If you apply for a loan we may collect personal information about you including your:

  • Personal identifiers such as your name, contact details, social security number;
  • Professional or employment-related information;
  • Commercial and financial information such as your loan details and payment history; and,

We collect your information from the following sources:

  • From you on applications and other forms;
  • Our business partners; contracted service providers;
  • Public records and Government entities; and
  • Consumer reporting agencies.

How We Use Your Information We use your personal information for one or more purposes, including:

  • For our everyday business purposes;
  • To enable use of our site, services, and products;
  • To facilitate the process of determining credit eligibility for purposes of obtaining a mortgage;
  • To communicate with you; provide you with support and respond to your inquiries;
  • To respond to law enforcement requests, and, as required by applicable law, court order, or governmental regulations

Changes to this Policy When we make any material changes to this policy, we will take reasonable efforts to notify you including by making them immediately available to you on this website. If you have a question or would like more information, contact us at

Disclosure & Terms of Use

Introduction You are currently viewing a page of the website or a related web site (the “Site”) belonging to Nations Direct Mortgage, LLC. The use of this Site and any of the services provided by Nations Direct Mortgage in connection with this Site (the “Services”) are being provided to you expressly subject to these Terms of Use (the “Agreement”). This Agreement contains the terms and conditions that govern your use of this website.

Acceptance of Terms By referencing, using or accessing websites owned by Nations Direct Mortgage, LLC, you agree to these “Terms of Use”, including agreeing to indemnify and hold harmless Nations Direct Mortgage, LLC from all claims of any nature. These “Terms of Use” may be changed at any time at the sole discretion of Nations Direct Mortgage, LLC.

Products and Services “Services” under this Agreement include financial and business services offered directly by Nations Direct Mortgage, LLC, and additional services available to you through independent third party service providers accessed through navigation of this Site.

Fair Lending Policy Nations Direct Mortgage, LLC does not discriminate against any applicant or discourage anyone on a prohibited basis from submitting an application. To assure that our employees have a clear and unequivocal statement of our commitment to a nondiscriminatory method of doing business, we have adopted the following fair lending policy. Employees must be thoroughly familiar with this policy and follow it.

  • We do not discriminate against a loan applicant or borrower on the basis of race, color, religion, color, national origin, sexual orientation, handicap, age, the fact that all or part of an applicant’s income comes from any public assistance program or because the applicant has exercised any right under any relevant state or federal law.
  • We do not selectively encourage applicants and we take no action that would, on a prohibited basis, discourage a reasonable person from applying for a mortgage loan.
  • We do not, on a prohibited basis, refuse to make a loan, vary the terms offered including the amount, interest rate, period or type of loan, or use different standards to evaluate collateral or decide whether to extend credit.
  • We avoid practices or policies that have a discriminatory effect. This rule applies to all phases of our mortgage lending business. It applies even though we do not intend the policy or practice to be discriminatory and even if the policy or practice appears to be neutral.
  • We have adopted nondiscriminatory loan underwriting standards that avoid subjective, unwritten rules that can have a discriminatory effect. We make these underwriting standards public upon request at each of our offices.
  • We make sure that our scoring system is empirically derived and statistically sound and uses no prohibited basis other than age as a predictive factor.
  • We train our loan personnel in the principles of fair lending.
  • Our Quality Control Manager regularly reviews both our loan underwriting standards and the business practices by which we implement them to determine whether they ensure equal lending opportunity and reports to management.
  • We periodically review our loan portfolio and applications to make sure that we are serving the community adequately and on a nondiscriminatory basis in light of the community’s demographic characteristics and credit demands.
  • We conspicuously display the poster in a public area of each of our facilities stating that we are ascribing to the Equal Housing Act. Additionally, on all forms of advertisements, regardless of media, we include the Equal Housing Opportunity logo and/or the Equal Housing Opportunity slogan.

Secure Websites By using, accessing or attempting to access websites owned by Nations Direct Mortgage, LLC that require the use of Passwords or any other method of authentication or any combination of authentication methods (these are defined as “secure websites”), you are certifying you are the person legally associated with the passwords or method(s) of authentication being used. Unauthorized access, attempted access, use or attempted use of secure websites owned by Nations Direct Mortgage, LLC is prohibited and may violate federal and/or state law. Unauthorized access, attempted access, use, or attempted use of secure websites owned by Nations Direct Mortgage, LLC.

Links to Other Sites – Limitation of Liability Nations Direct Mortgage, LLC may provide links to or from other web sites that Nations Direct Mortgage, LLC does not have control over. If you follow links to sites not affiliated or controlled by Nations Direct Mortgage, LLC, you should review their privacy and security policies and other terms and conditions, as they may be different from those of our site. Nations Direct Mortgage, LLC does not guarantee and is not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of their information.

Monitoring and Blocking Nations Direct Mortgage, LLC reserves the right to monitor your access and use of its websites without notification to you. You agree that Nations Direct Mortgage, LLC reserves the right to terminate and/or block your use or access of its websites for any reason without prior notice to you.

Indemnification By linking, referencing, using or accessing websites of Nations Direct Mortgage, LLC, you agree to these “Terms of Use”, including agreeing to defend, indemnify and hold harmless Nations Direct Mortgage, LLC, its officers, directors, employees, agents, licensors, suppliers and any other third party, without limitation, against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these “Terms of Use”.

Limitation of Liability

YOU AGREE THAT YOUR ACCESS TO, AND USE OF, WEBSITES OWNED BY Nations Direct Mortgage, LLC. AND THE CONTENT THEREOF IS AT YOUR RISK. YOU AGREE, THAT UNDER NO CIRCUMSTANCES SHALL Nations Direct Mortgage, LLC BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES ARISING FROM VIRUSES, WORMS, TROJAN HORSES OR OTHER CODE THAT HAS CONTAMINATING OR DESTRUCTIVE PROPERTIES OR YOUR REFERENCING, USING, ACCESSING, INABILITY TO USE OR ACCESS OR LINKING TO OR FROM THE WEBSITES OF Nations Direct Mortgage, LLC OR ANY ERRORS OR OMISSIONS IN THE CONTENT THEREOF. There are some jurisdictions that do not allow for the exclusion of certain warranties or the limitation or exclusion of liability for consequential or incidental damages. Based on this conclusion, the liability of Nations Direct Mortgage, LLC is limited to the greatest extent permitted by law.

Governing Law; Severability These “Terms of Use” are governed by the laws of the State of California with jurisdiction and venue being in Orange County, California. You agree that you’re referencing, using or accessing websites of Nations Direct Mortgage, LLC constitutes your acceptance of the jurisdiction of State or Federal courts in Orange County, California and that legal action may be brought against, or by, you must be brought in State or Federal courts in Orange County, California. In the event any of the provisions of these “Terms of Use” shall be determined by a court of competent jurisdiction to be invalid, any such provision determined to be invalid shall not affect the validity of all remaining provisions.

To view Nations Direct Mortgage, LLC US Financial Privacy Notice, please click here.

California Residents can read more about the CA Consumer Protection Act here.