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Pillars of Customer Service

Unmatched customer service is what Nations Direct strives for. We live by our four Pillars of Customer Service: Communication. Consistency. Accessibility. Accountability.

Pillars of Customer Service

Unmatched customer service is what Nations Direct strives for. We live by our four Pillars of Customer Service: Communication. Consistency. Accessibility. Accountability.

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Celebrating over 10 years

Of partnering with you to help create the American Dream for your borrowers.

About Us

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What We Do

Nations Direct is not just a lender. We’re your Partner for Prosperity.
We’re continually innovating to offer our Partners the highest quality service,
the most competitive rates and the most efficient processes in the industry.
Wholesale
We specialize in originating and purchasing residential mortgage loans, including FHA, Conventional, VA, and Jumbo loan products. We originate loans through an exclusive network of Mortgage Brokers.
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Lead Link
When we receive a notification that your former borrower has had their credit pulled for a mortgage-related transaction, we will link that lead directly back to you. We are 100% committed to third party origination and our broker partners' success, so we don't compete with you.
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Correspondent
We specialize in originating and purchasing residential mortgage loans, including FHA, Conventional, VA, and Jumbo loan products. We originate loans through an exclusive network of Correspondent Lending Partners.
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Testimonials

  • Nations Direct is one for my favorite lenders. They have great niche products and I can always get through to a knowledgeable and helpful human being. Phone calls and e-mails are returned promptly. I have a dedicated and responsive team who stays on top of my loans and works together to achieve a speedy close. I always get honest answers to my loan scenarios and if a problem arises on my end, their experienced and friendly staff always goes above and beyond to try to save the deal.”



    – Tammie P.

  • I am a mortgage loan processor and I have been working with Nations Direct Mortgage for four years now and I truly love working with them, I wish all of my files could go to them.”



    – Nareh S.